Terms of Use

Family Printables: digital delivery, use and refunds

Family Printables are original Three Oak Woods digital products created with AI assistance. No physical item is shipped. Individual resources download from this website during their displayed seasonal free windows. Available paid bundles are purchased through the linked Three Oak Woods Etsy or Payhip listing; the listing identifies the included files, edition, current price and applicable terms.

Etsy makes instant-download files available after payment confirmation through Purchases in a web browser, or a receipt link for guest orders. Payhip supplies a download page and email link. Extract ZIP archives before opening the files inside. Check the listing for software requirements, paper sizes and dated planner pages before purchase.

Printable PDFs are licensed for personal and family use, with classroom activity use as stated in the download. Clipart may be used in finished products sold under its included license. The included license controls permitted uses; it does not permit reselling or redistributing source files. The printable license is an exception to the general website-content copying restriction below.

Change-of-mind returns: Because digital files cannot be physically returned, we do not offer change-of-mind refunds once the files have been accessed or downloaded. Please review the description, dated editions, file formats and software requirements before buying. If you have a question, contact us first.

Problems with your files: If files are missing, damaged, incorrect or materially different from the listing, please contact us. We’ll help you access them or provide corrected or replacement files. If we cannot resolve the problem, we’ll refund the affected purchase.

Duplicate purchases: If you accidentally buy the same product more than once, we’ll refund the duplicate purchase. Please include the order references for both purchases so we can confirm the duplicate.

How to request help: Contact us as soon as you notice a problem. For an Etsy purchase, message ThreeOakWoods through Etsy or use Help with order. For a Payhip purchase, email hello@threeoakwoods.com. Include your order reference, the product name and a brief description of the issue. No physical return is required. This policy does not impose a fixed deadline for reporting a file problem or duplicate purchase.

Response and refund timing: We aim to reply within 3 business days and to initiate an approved refund within 3 business days after approval. These are service targets, not a guarantee that your bank will credit the funds within that time. Business days are Monday through Friday, excluding US federal holidays. If a request needs more investigation, we’ll let you know. Refunds are processed through the original storefront and payment method where supported; the storefront, payment provider and bank determine when the credit appears.

Your rights and platform protections: This policy does not limit rights or remedies required by applicable consumer law. Etsy’s digital-item cancellation and return rules and any applicable Purchase Protection remain available. The applicable storefront and payment-provider rules also apply.

Technical Services inquiries and written scope

Technical Services offers scoped help with electronics, firmware, software and AI-built applications, websites, business automation, prototypes, technical documentation and design files, and home computer and printer support. Remote support or a local visit, any travel costs and the work to be done must be agreed before booking. Sending an inquiry does not reserve availability, form a service agreement or authorize paid work. The services inquiry form sends your answers to us through Formspree when you select Send inquiry.

The diagnostic offer covers up to 60 minutes of investigation with written findings and next steps, not a guaranteed fix. Displayed starting prices describe the proposed offers; the accepted written scope determines the price, deliverables, supported equipment and versions, test conditions and acceptance criteria for an engagement.

Before work starts, the separate written agreement must address payment, cancellation and refunds, revisions, any warranty or remedy, support, ownership and confidentiality. This website does not establish those client terms or promise ongoing support. Do not send private code or credentials with an initial inquiry; any necessary access and file sharing must be agreed separately.

Technical Services does not accept medical, safety-critical, high-voltage or regulated work. You must have permission to provide project materials and authorize work on the systems involved. This service offering does not establish that OakLink or the sprinkler controller is ready for sale or use in a safety-critical application.

1. Product status and development

OakLink and the sprinkler controller are products currently in development by Three Oak Woods LLC (“Three Oak Woods,” “we,” “us,” or “our”). Information presented on threeoakwoods.com reflects our current design intent and plans, which are subject to change.

This company website describes Family Printables, OakLink, our sprinkler controller, Perennial Gardener and Technical Services. For development hardware it accepts expressions of interest, not orders, preorders or deposits. Digital printable purchases take place on our linked storefronts under their applicable listing terms. These are website and inquiry terms, not product terms of sale, a pilot participation agreement or a client service agreement.

Product imagery, descriptions, and demonstrations represent design concepts and are not a promise that any specific feature, design, or capability will exist in a final product. We may modify, delay, or discontinue either development product, or any part of it, at any time and without notice.

2. Features, pricing, availability, and timing may change

Features, pricing, appearance, packaging, availability, specifications, and timing for development hardware referenced on this website are preliminary and may change as development continues. Development hardware descriptions do not constitute a binding offer to sell, a guaranteed price, or a commitment to a launch date.

We may update this website and its content at any time. We are not obligated to provide any product or feature described here, and we are not responsible for decisions made in reliance on preliminary information.

3. OakLink is not an emergency or medical service

OakLink is intended to be a family alert system that helps a person notify chosen contacts. It does not provide diagnosis, treatment, emergency dispatch, or professional monitoring, and it is not a substitute for calling 911, seeking emergency medical care, using a professionally monitored medical alert service, or providing in-person supervision and care.

Do not rely on OakLink or this website in any situation requiring urgent or emergency assistance. In an emergency, always call 911 or your local emergency number. Three Oak Woods does not provide medical advice, monitoring, or emergency dispatch, and assumes no responsibility for outcomes related to emergency or medical situations.

4. Waitlist participation

Joining the OakLink waitlist expresses interest only. It does not guarantee access to the product, eligibility to purchase, product delivery, availability in your area, or any particular price. Waitlist position does not create any contractual right or obligation.

We may contact waitlist participants about OakLink, pilot opportunities, launch timing, and related updates. We may also adjust, pause, or close the waitlist at any time.

5. Information you submit through our forms

Please do not submit medical details, diagnoses, health records, descriptions of emergency events, government identifiers, passwords, API keys, confidential customer code, or other sensitive personal information through the forms or messages on this website. Our website forms are not designed or intended to collect this type of information.

Information you choose to share with us is handled as described in our Privacy Policy. By submitting information, you confirm that it does not include sensitive personal or medical information.

6. Marketing communications

If you opt in to updates, including through the OakLink waitlist, we may send occasional updates within that consent. A general message or Technical Services inquiry is permission to respond to that inquiry, not an automatic marketing subscription. Every marketing email will include an unsubscribe option. You may also contact hello@threeoakwoods.com to ask us to remove you from marketing updates. We may still send non-marketing messages necessary to respond to your inquiries.

7. Ownership of website content

All content on this website, including text, graphics, logos, product imagery, designs, and the “OakLink” and “Three Oak Woods” names and branding, is owned by or licensed to Three Oak Woods LLC and is protected by applicable intellectual property laws.

You may view and share this website for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, or use our content or branding for commercial purposes without our prior written permission.

8. Disclaimers and limitation of liability

This website and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

To the fullest extent permitted by law, Three Oak Woods LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss arising from your use of, or reliance on, this website or its content.

9. Fees, connectivity, and base unit activation

OakLink is being designed as a family-managed alert system, not a traditional monthly monitoring service. There is no required OakLink monitoring subscription or monitoring fee. Families manage their own trusted contact list rather than paying for a call-center monitoring plan.

Some connectivity options, such as cellular service for the base unit, may require a separate prepaid SIM, cellular subscription, or IoT connectivity plan from a third-party provider. The current prototype also supports optional internet notifications over home Wi-Fi, using the ntfy app for caregivers. Any such connectivity is provided by the applicable third party, may involve its own costs and terms, and is not included in or guaranteed by Three Oak Woods. Final packaging, providers, and whether a SIM is included may change as the product develops.

OakLink features are designed around an activated base unit and a configured family contact list. Connectivity-dependent features, including family alerts, are not designed to work unless the base unit is set up and connected through a supported connection option.

10. Relationship between the summary and these terms

The plain-English summary at the top of this page is provided for convenience and readability. It is not a complete statement of these terms. If there is any conflict or inconsistency between the summary and these formal terms, these formal terms control.

We may update these terms as Three Oak Woods grows and as our website, products, and services evolve. Updates will be posted on this page with a revised date above.

11. Future product purchases and pilot participation

Before accepting a development-hardware order, we will provide the offered kit contents and price, connectivity requirements and separate costs, delivery terms, cancellation and return policy, warranty terms, and the scope and cost of support. Those policies are not finalized on this website. No lifetime support, free ongoing support, or particular warranty period is being offered here.

Any pilot invitation will have separate written participation terms explaining the prototype limitations, setup and test responsibilities, support arrangements, data handling, and how to stop participation and return equipment. Joining the waitlist does not enroll you in a pilot.

Prototype tests have demonstrated particular alert and acknowledgment scenarios; they do not establish guaranteed delivery, response times, coverage, battery or backup runtime, or water resistance. Both notification paths depend on a functioning base and power. An acknowledgment confirms receipt by the system, not that assistance has arrived.

Revision History

Every change to this page, newest first, so you can see what changed and when.

1. October 25, 2026

   Expanded the Technical Services description to include software, websites, business automation, documentation and design files. Paid engagements still require a separate written agreement.

2. October 22, 2026

   Owner-confirmed digital refund policy: change-of-mind limits after access/download, remedies for unresolved file problems and duplicate purchases, and three-business-day response and approved-refund initiation targets.

3. October 22, 2026

   Review draft: added digital printable delivery, licensing, storefront and refund-request information; distinguished printable purchases from development hardware.

4. October 22, 2026

   The Technical Services inquiry form now sends inquiries through Formspree instead of preparing an email draft. Inquiry terms are otherwise unchanged.

5. October 14, 2026

   Expanded company-wide terms to distinguish Technical Services inquiries from development products, preserve OakLink waitlist limits and explain written-scope boundaries.

6. September 7, 2026

   Aligned connectivity and prototype limitations with bench evidence; clarified that these are website and waitlist terms, with separate terms needed for future sales and pilots.

7. August 9, 2026

   Added this revision history and corrected the last-updated date, which had incorrectly shown a date earlier than the terms were first published. No change to the terms themselves.

8. June 18, 2026

   Clarified that some connectivity options may require a separate prepaid SIM, cellular subscription, or IoT connectivity plan, and that features require a configured and connected base unit.

9. June 17, 2026

   Clarified that there is no required OakLink monitoring subscription or monitoring fee, and added company contact details.

10. June 16, 2026

    First published.