Remote diagnostics
Up to 60 minutes of remote investigation into a defined firmware or connectivity problem, followed by written findings and next steps. Investigation does not guarantee a fix.
Three Oak Woods · Technical Services
A printer that won’t connect. A computer that’s giving you trouble. A website, app or electronics project that needs attention. Whatever brings you here, tell us what you need help with. We’ll listen, explain the options in plain language, and agree on the next step and cost before work begins.
Ask for helpBased in Colorado. Patient help for home users, makers and small businesses. Remote support is available; local visits are considered by arrangement. Availability is confirmed before booking.
Help starts with a conversation
Up to 60 minutes of remote investigation into a defined firmware or connectivity problem, followed by written findings and next steps. Investigation does not guarantee a fix.
A small firmware correction or feature, quoted after reviewing the hardware, code and steps to reproduce the issue. Deliverables and acceptance tests are agreed before work starts.
Sensor, Wi-Fi or MQTT integration for supported ESP32, Arduino or Raspberry Pi projects, with a written scope and agreed test conditions.
A small proof of concept with agreed milestones and a record of what was tested. Components, hardware and shipping are quoted separately.
A focused investigation into an app that is stuck, broken or difficult to deploy, including apps built with AI. Receive written findings, priority issues and a practical recovery plan. Fixes are quoted separately; this is not a security audit or certification.
Help with a broken form, a reproducible bug, a build failure or a deployment problem. We agree on one issue, the deliverable and how to test it before quoting the work.
Reduce a repetitive task with a small form, spreadsheet workflow, notification or supported integration. Includes an agreed workflow, a working example and handoff notes. Third-party subscriptions are separate.
Turn an existing project into clear setup instructions, a troubleshooting guide, developer handoff or a scoped design-file deliverable. File formats, source material and revisions are agreed in the quote. Custom PCB and enclosure work is quoted individually.
Patient, plain-language help with computers, printers, Wi-Fi, email and everyday devices. Support at your pace, including for older adults living independently. Tell us what is not working; we will agree on the help, cost and whether remote support or a local visit is a fit before booking.
Prices are in USD. Final scope, price and availability are confirmed in writing. Parts and shipping are additional. No guaranteed repair or completion date before assessment.
Not sure which service fits? Describe what’s getting in the way. We’ll check fit before proposing paid work. Specialist bench repair and custom hardware work are assessed and quoted individually.
We take on defined troubleshooting, development, automation, documentation and home technology help. Ongoing support, third-party costs and access to private systems need separate written agreement. We do not take on medical, safety-critical, high-voltage or regulated engineering work. Technical services are separate from OakLink, which remains in development. A request does not place an order or enroll you in the OakLink waitlist.
Describe the problem or what you’d like to do. You don’t need to know the technical terms. We’ll reply by email to discuss the next step. Please leave out passwords, private code and sensitive personal information.
Prefer email? Write to hello@threeoakwoods.com. Send request delivers your answers to us through Formspree; this website does not store them.