Technical Services
A clear next step for your electronics project
· Three Oak Woods
A sensor stops updating. A board will not reconnect. A small firmware change turns into a long afternoon. A useful first step is to narrow the problem until there is something concrete to investigate and test.
Start with the problem you can show
Tell us which board and software you are using, what you expected to happen and what actually happened. Steps to reproduce the problem and a short description of your goal help us decide whether the project is a fit. Leave out passwords, API keys and confidential customer code; any necessary file sharing is agreed separately.
Investigation before a bigger commitment
The proposed $75 diagnostic covers up to 60 minutes of remote investigation with written findings and next steps. It is an investigation, not a guaranteed fix. If a correction or integration makes sense, its scope, price, supported versions and acceptance tests are agreed in writing before work starts.
Small firmware fixes, sensor and connectivity integrations, and prototype work are separate scopes. Technical Services excludes medical, safety-critical, high-voltage and regulated work. Availability and timing are confirmed for each engagement.
An inquiry is the starting point
The services page form sends your answers to us when you select Send inquiry. If sending fails, it shows an email draft you can send from your email app or webmail instead.
Sending a question does not book a session or authorize paid work. Payment, cancellation, refunds, support, ownership and confidentiality need a separate written agreement. Our product development work gives context for our interests, but it is not a claim of customer results or product certification.